Category Archives: Electronic Commerce

Mobile Satellite Broadband for Events

Events come in all shapes and sizes from little cosy gatherings to gigantic extravaganzas. They also take place in allsorts of locations from city centres to remote mountaintops. Often they will be arranged in ad hoc places which do not … Continue reading

Posted in Customer Engagement, Customer Experience, Data, Electronic Commerce, LAN, Satellite Broadband, Satellite Technology, Small Business Communicate, Take the office with you, Voice, VOIP, WAN, Webcast | 3 Comments

Which website shopping cart?

We have recently undertaken a study to determine which of the many shopping cart systems we should use on a customers website. After a long process trawling through the myriad of options we finally reached a shortlist of 8 candidates. … Continue reading

Posted in Design and Functionality, Development, E-Business, Electronic Commerce, Network Security, Search Engine Optimisation, Security, Small Business, Small Business Communicate, Uncategorized, Web Security, Web Services | Leave a comment

How Does Secure Socket Layer (SSL or TLS) Work?

The Secure Socket Layer, SSL for short, is a protocol by which many services that communicate over the Internet can do so in a secure fashion. Before we discuss how SSL works and what kinds of security it provides, let … Continue reading

Posted in Cryptography, E-Business, Electronic Commerce, Network Security, Security, Tech Tips, Web Security, Web Services | Leave a comment

The Importance of Video to Unified Communications

Enterprise Connect was held last week in Orlando. Among what seemed to be a great deal of interesting presentations and tutorials was a discussion on the role of video in unified communications. John Bartlett, the principal of NetForecast, posted at … Continue reading

Posted in Business Integration, Cloud Computing, Collaboration, Customer Engagement, Customer Experience, E-Business, Electronic Commerce, Innovation, Larger Enterprise, Operation, Operational Efficiency, public cloud, Realtime, Small Business, Small Business Communicate, Small Business Connect, Unified Comms, Video, Video Conferencing, Web Services, Website | Leave a comment

Treat your customers well, your repeat customers better

An example of really bad customer serviceā€¦ We had to purchase some hard drives for a server few months ago. Due to the nature of the setup, we needed to get the exact same drive models that were currently being … Continue reading

Posted in E-Business, Electronic Commerce, Web Services | Leave a comment