Category Archives: E-Business

Mobile Satellite Broadband for Events

Events come in all shapes and sizes from little cosy gatherings to gigantic extravaganzas. They also take place in allsorts of locations from city centres to remote mountaintops. Often they will be arranged in ad hoc places which do not … Continue reading

Posted in Customer Engagement, Customer Experience, Data, Electronic Commerce, LAN, Satellite Broadband, Satellite Technology, Small Business Communicate, Take the office with you, Voice, VOIP, WAN, Webcast | 3 Comments

Inmarsat Fleet Global – The Maritime Communications Solution

Fleet Broadband is the smallest, most simple high speed Internet & telephone receiver for maritime communication. It can be set up by an individual with little or no training and operates globally, also requiring no particular training to keep it … Continue reading

Posted in Data, Enterprise Collaboration, Innovation, Larger Enterprise, Mobile Telephony, Operational Efficiency, Radio Solutions, Satellite Broadband, Small Business, Small Business Connect, Video Conferencing, Voice, VOIP, WAN, WAN Ethernet | Leave a comment

Which website shopping cart?

We have recently undertaken a study to determine which of the many shopping cart systems we should use on a customers website. After a long process trawling through the myriad of options we finally reached a shortlist of 8 candidates. … Continue reading

Posted in Design and Functionality, Development, E-Business, Electronic Commerce, Network Security, Search Engine Optimisation, Security, Small Business, Small Business Communicate, Uncategorized, Web Security, Web Services | Leave a comment

Scottish SME’s increasingly adopting the latest technology.

Nowadays, cloud computing, unified comms and virtualisation are the technologies most in demand but it would seem that the public sector will not be the sector who are most interested in them. According to a recent Pearlfinders Index, which monitors … Continue reading

Posted in Cloud Computing, Enhance Customer Contact, Enterprise Collaboration, Innovation, Internal Systems, Larger Enterprise, Messaging and Collaboration, Operational Efficiency, private cloud, Productivity Up, Costs Down, public cloud, Realtime, Small Business, Take the office with you, Unified Comms, Video Conferencing, Voice, VOIP | Leave a comment

How Does Secure Socket Layer (SSL or TLS) Work?

The Secure Socket Layer, SSL for short, is a protocol by which many services that communicate over the Internet can do so in a secure fashion. Before we discuss how SSL works and what kinds of security it provides, let … Continue reading

Posted in Cryptography, E-Business, Electronic Commerce, Network Security, Security, Tech Tips, Web Security, Web Services | Leave a comment

Reaching a Geographically Diverse Client Base Through Webcasting

Keeping in touch with a geographically diverse client base is a challenge faced by businesses of all sizes, in all industries. On top of that, the requirement to remain connected across what can often be disparate and distributed organisations presents … Continue reading

Posted in Customer Engagement, Customer Experience, Enhance Customer Contact, Innovation, Internal Systems, Larger Enterprise, Messaging and Collaboration, Operational Efficiency, Productivity Up, Costs Down, Realtime, Small Business, Small Business Communicate, Small Business Connect, Unified Comms, Video, Webcast | Leave a comment

The Importance of Video to Unified Communications

Enterprise Connect was held last week in Orlando. Among what seemed to be a great deal of interesting presentations and tutorials was a discussion on the role of video in unified communications. John Bartlett, the principal of NetForecast, posted at … Continue reading

Posted in Business Integration, Cloud Computing, Collaboration, Customer Engagement, Customer Experience, E-Business, Electronic Commerce, Innovation, Larger Enterprise, Operation, Operational Efficiency, public cloud, Realtime, Small Business, Small Business Communicate, Small Business Connect, Unified Comms, Video, Video Conferencing, Web Services, Website | Leave a comment

B2B: Why You Need It And How To Achieve It

B2B connectivity is no longer a luxury; it’s a necessity in order for a company to remain competitive. B2B integration enables a company to focus on its core competencies and offload other services to partners in order to gain efficiencies … Continue reading

Posted in E-Business, Internal Systems, Web Services | Leave a comment

Building an Enterprise Portal

As your business grows and the number of employees increases, you may want to think about establishing an enterprise portal. Put very simply, this is a Web site that assembles a wide range of content and services useful to a … Continue reading

Posted in E-Business, Enterprise Collaboration, Web Services | Leave a comment

Treat your customers well, your repeat customers better

An example of really bad customer serviceā€¦ We had to purchase some hard drives for a server few months ago. Due to the nature of the setup, we needed to get the exact same drive models that were currently being … Continue reading

Posted in E-Business, Electronic Commerce, Web Services | Leave a comment