Category Archives: Customer Experience

Mobile Satellite Broadband for Events

Events come in all shapes and sizes from little cosy gatherings to gigantic extravaganzas. They also take place in allsorts of locations from city centres to remote mountaintops. Often they will be arranged in ad hoc places which do not … Continue reading

Posted in Customer Engagement, Customer Experience, Data, Electronic Commerce, LAN, Satellite Broadband, Satellite Technology, Small Business Communicate, Take the office with you, Voice, VOIP, WAN, Webcast | 3 Comments

Trade up to Advanced UCC from Siemens

Trade In your legacy communications system today and get advanced Unified Communications features for your entire company for free! If you’re looking to simplify your communications infrastructure, move to a cost-cutting IP environment and roll-out productivity-enhancing unified communications, there’s never been … Continue reading

Posted in Collaboration, Customer Experience, Enhance Customer Contact, Larger Enterprise, Messaging and Collaboration, Productivity Up, Costs Down, Promotions, Siemens, Small Business Communicate, Take the office with you, Unified Comms, VOIP | Leave a comment

10 reasons why a hosted phone system is good for SMEs

1) A State of the Art phone system A Rustyice Solutions Hosted Phone System provides business customers with a leading edge phone system without the associated capital cost. From day one you will have a system that delivers all the … Continue reading

Posted in Cloud Computing, Collaboration, Customer Experience, Enhance Customer Contact, Inclarity, Innovation, Larger Enterprise, Messaging and Collaboration, Platform (PAAS), Productivity Up, Costs Down, public cloud, Small Business, Small Business Communicate, Small Business Connect, Take the office with you, VOIP | Leave a comment

Reaching a Geographically Diverse Client Base Through Webcasting

Keeping in touch with a geographically diverse client base is a challenge faced by businesses of all sizes, in all industries. On top of that, the requirement to remain connected across what can often be disparate and distributed organisations presents … Continue reading

Posted in Customer Engagement, Customer Experience, Enhance Customer Contact, Innovation, Internal Systems, Larger Enterprise, Messaging and Collaboration, Operational Efficiency, Productivity Up, Costs Down, Realtime, Small Business, Small Business Communicate, Small Business Connect, Unified Comms, Video, Webcast | Leave a comment

The Importance of Video to Unified Communications

Enterprise Connect was held last week in Orlando. Among what seemed to be a great deal of interesting presentations and tutorials was a discussion on the role of video in unified communications. John Bartlett, the principal of NetForecast, posted at … Continue reading

Posted in Business Integration, Cloud Computing, Collaboration, Customer Engagement, Customer Experience, E-Business, Electronic Commerce, Innovation, Larger Enterprise, Operation, Operational Efficiency, public cloud, Realtime, Small Business, Small Business Communicate, Small Business Connect, Unified Comms, Video, Video Conferencing, Web Services, Website | Leave a comment

Super Fast Broadband in the UK? – The Facts 24/02/2011

Although the adverts give the impression that fibre is the latest Super fast broadband technology – it isn’t. It has been around since the 1960’s. Over half the population already has access to high speeds courtesy of Virgin Media. Setting … Continue reading

Posted in BT, Collaboration, Customer Experience, Data, Enhance Customer Contact, Home Networking, IP MPLS, Larger Enterprise, Messaging and Collaboration, Mushroom Networks, Operational Efficiency, Productivity Up, Costs Down, Small Business, Small Business Communicate, Small Business Connect, Take the office with you, Voice, VOIP, WAN, WAN Ethernet, xDSL Technology | Leave a comment

An Appointment With the Cable Guy?

Besides perhaps a root canal or a tax audit, few things can be more frustrating than making an appointment to have a telephone guy visit your home or even a long anticipated home delivery. You’re given a four-hour window (if … Continue reading

Posted in Customer Engagement, Customer Experience, Enhance Customer Contact, Innovation, Larger Enterprise, Messaging and Collaboration, Mobile Telephony, PSTN, Small Business, Small Business Communicate, Voice | Leave a comment

The CIO’s Guide to Business-Class Video

Two top pressures drive the need for video in the workplace: the need to support remote and distributed employees and the need to reduce corporate travel. As videoconferencing has evolved into telepresence and other immersive collaboration solutions, new business video … Continue reading

Posted in Customer Experience, Larger Enterprise, Video | Leave a comment